SoulChill offers the digital currency, membership or in-game package shown in the denomination selector. Choose the exact package for the account that will receive it.

Region and compatibility

• Region / market: See eligibility below.
• Account requirements and delivery method must be confirmed with support before ordering.
• Match the game edition, device platform and server to the selected package. A package with a similar name for another region may not work.

Package details

• The selected denomination defines the amount, bundle or subscription term. Review its full name before checkout.
• The checkout price is the purchase price; a face value or currency amount in the package name describes the game entitlement.
• Bonus rewards, first-purchase offers and repeat-purchase eligibility depend on the publisher and account. Check eligibility in the game before choosing a promotional package.

Before ordering

• The supplier has not provided complete account requirements for this service. Ask support to confirm the method and eligibility before ordering.
• Keep your order reference so support can locate your purchase.

Confirm the service first

1. Contact support with the product name, required package and account region.
2. Ask support to confirm the delivery method, required information and supported account type.
3. Order only after those details are confirmed; follow the instructions specific to this service.

If the purchase is not received

• Recheck the order status and the account, server and package you selected.
• Refresh the game or app and inspect the relevant balance, subscription or reward area.
• If the order is completed but the entitlement is missing, contact support with the order reference and an error screenshot. Do not place a duplicate order while the first order is being checked.