Terms of Service
HALO TOP UP Terms & Conditions
Thank you for using HALO TOP UP. Please read these Terms & Conditions carefully before using our services.
Last updated: 26 October 2026
1. Acceptance of Terms
By accessing and/or using the HALO TOP UP website, app and services, you confirm that you have read, understood, agreed to and are bound by these Terms & Conditions and the other policies that form an integral part of them, including Privacy Policy.
2. Changes to Terms
HALO TOP UP may change these Terms & Conditions from time to time. The latest version will be shown on this page with the update date. Continuing to use the service after changes means you accept them.
3. User Accounts
- You must provide true, accurate and up-to-date information.
- You are responsible for keeping your account credentials confidential.
- You are responsible for all activity on your account.
- HALO TOP UP may suspend or close accounts that violate these policies.
4. Transactions and Orders
- Make sure your order details (game ID / target number / amount) are correct.
- Input errors made by users are not the responsibility of HALO TOP UP.
- Orders are processed by our team after payment is confirmed; processing times may vary.
- We reserve the right to reject or cancel suspicious or abusive orders.
5. Digital Products & Delivery
- Products are digital goods (balance, vouchers, top-ups, etc.).
- Delivery is made electronically to the account/ID/number you enter.
- A successful/completed status refers to confirmation from our system or partners.
6. Prices, Fees and Promotions
- Prices may change at any time depending on market or partner conditions.
- Certain service or payment fees may apply and will be shown to you.
- Promotions are limited and subject to their specific terms.
7. Payment
- Supported payment methods: USDT and account balance. Prices are shown in US dollars.
- Orders are processed once payment is confirmed.
- Transactions suspected of fraud will be cancelled unilaterally.
8. Refunds & Cancellations
- Refunds only apply in certain cases (e.g. balance not received, out of stock, partner failure), subject to investigation.
- Refund requests must include the required evidence.
- Refund processing times follow the policy of the payment method used.
9. Limitation of Liability
HALO TOP UP is not liable for indirect, incidental, special, consequential or punitive damages arising from use of the service. Maximum liability (if any) is limited to the value of the related transaction.
10. Prohibited Use
- Using the service for illegal activity or fraud.
- Attempts to hack, manipulate data or disrupt the service.
- Infringing the intellectual property rights of any party.
11. Intellectual Property
All content, trademarks, logos and materials on the platform belong to HALO TOP UP or the relevant licence holders and are protected by applicable law.
12. Privacy
Use of the service is also governed by the Privacy Policy. Please review that policy to understand how we manage your data.
13. Support & Contact
If you have questions about these Terms & Conditions, please contact us through the Contact.
14. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Indonesia. Any dispute will be resolved in the jurisdiction determined by HALO TOP UP.
15. Miscellaneous
- If any provision cannot be enforced, the remaining provisions stay in effect.
- Failure to enforce a right does not constitute a waiver of that right.